Eye for Detail

Last week I had a few conversations with some family members about being detail oriented.

Some people just do the job. Exactly what’s asked of them.

Others make sure the fine details are taken care of.

Having an “eye for detail” is a learned skill. It’s taught by parents, mentors, co-workers, and peers.

For those in a position of authority, or in charge of others - it’s our responsibility to make sure tasks are defined with specificity. This is how a detail-oriented individual is developed.

Example

At a golf course, there are usually some junior employees who are tasked with taking care of the golf carts.

How would you train these employees?

Do you include instructions for: interacting with the players, hand-detailed cleaning of the cart, double-checking the electrical hookup, instruction for what to do when there are no carts needing attending to, expectations on appearance, how to interact with players?

To be clear - this is a relatively small part of golf course operations.

Treat the job like it’s the most important part of golf course operations. That’s how detail-oriented employees are made.